New Support Ticket

Please complete the support ticket below providing as much details as possible to describe the problem.

If the problem is software related, please ensure to include the program name and version number when you complete the ticket. Screen shots or saved data files showing the issue are extremely helpful and may be uploaded along with your support ticket.

If possible, please try to describe the steps taken to recreate the problem. Some technical issues occur randomly so it may not always be possible to recreate the issue repeatedly. In this case, please try to include as much details as possible regarding what was happening prior to the occurrence of the fault.

All of these elements will help our support team in trying to find and diagnose the issues more efficiently.

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