Current Software Versions

Please select the download you require from the list below.

Technical Support Policy

  • Purchasers of Hansatech Instruments products can be assured of ongoing support and prompt and efficient attention to enquiries at all times
  • All products supplied by Hansatech Instruments are guaranteed for 12 months from the time of dispatch against manufacturing faults or defective materials
  • The guarantee does not cover damage caused by misuse or unauthorised attempts to repair
  • If difficulties are experienced with the equipment, please contact Hansatech Instruments for technical advice
  • If necessary, equipment may be returned for repair/replacement during the warranty period. No charge will be made for parts/labour under warranty but we reserve the right to charge for customs clearance and return carriage if appropriate
  • If the product was purchased via a distributor, please contact them for advice in the first instance
  • For repairs outside of the warranty period, either contact Hansatech Instruments directly or, if the product was purchased via a distributor, please contact them for advice in the first instance.